Data Privacy Policy
Effective Date: 1 March, 2023
L4yer Company ("L4yer," "we," "us," or "our") is committed to protecting your privacy. This Data Privacy Policy ("Policy") explains how we collect, use, share, and protect the personal information of our users ("you," "your") when you access or use our website, mobile application, products, and services (collectively, the "Services").
By using our Services, you agree to the collection, use, disclosure, and procedures outlined in this Policy. If you do not agree with this Policy, please do not use our Services.
1. Information We Collect
A. Personal Information
When you use our Services, we may collect the following personal information:
- Contact information, such as your name, email address
B. Non-Personal Information
When you use our Services, we may also collect non-personal information, including:
- Device and browser information, such as your IP address, operating system, browser type, and device type
- Usage data, such as the pages you visit, the time you spend on our website or app, and the features you use
2. Lawful Basis for Processing
We process your personal information based on the following lawful grounds:
- Consent:
When you provide explicit consent for specific processing activities, such as subscribing to our newsletter or participating in surveys
- Contract:
When necessary to perform a contract with you, such as providing our Services, processing transactions, or fulfilling orders
- Legitimate Interests:
When we have a legitimate interest in processing your personal information to operate our business, improve our Services, or communicate with you, provided that our interests do not override your fundamental rights and freedoms
- Legal Obligations:
When required by law or regulation to process your personal information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send you related information, including confirmations, invoices, and customer support messages
- Communicate with you about promotions, upcoming events, and other news about products and services offered by L4yer and our selected partners
- Personalize your experience and deliver content and product offerings relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities
- Comply with legal obligations and enforce our terms and conditions
4. How We Share Your Information
We may share your information with:
- Service providers, contractors, and partners who help us operate, provide, or improve our Services
- Third parties for marketing, advertising, research, or other business purposes, but only with your consent
- Government or law enforcement agencies when required by law, regulation, or legal request
5. International Data Transfers
We may transfer your personal information outside of the European Economic Area (EEA) to countries that may not provide the same level of data protection. In such cases, we ensure that appropriate safeguards are in place to protect your personal information. These safeguards may include standard contractual clauses approved by the European Commission or other suitable mechanisms in accordance with GDPR requirements.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the specific processing activities.
7. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
8. Your Choices and Rights
You have the following rights under GDPR:
- Access:
You can request a copy of your personal information that we hold
- Rectification:
You can update, correct, or complete your personal information by accessing your account settings
- Erasure:
You can request the deletion of your personal information, subject to certain exceptions under applicable law
- Restriction of Processing:
You can request the restriction of processing of your personal information under certain circumstances
- Data Portability:
You can request the transfer of your personal information in a structured, commonly used, and machine-readable format
- Objection:
You can object to the processing of your personal information for direct marketing purposes or when the processing is based on our legitimate interests
- Automated Decision-Making:
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you
- Consent Withdrawal:
You can withdraw your consent for data processing at any time by contacting us at [email address] or by following the instructions in the communication, if applicable
If you wish to exercise any of these rights, please contact us at contact@l4yer.com.
9. Children's Privacy
Our Services are not intended for or directed at children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.
10. Data Protection Officer
If required by GDPR, we have appointed a Data Protection Officer (DPO) to oversee our data protection activities. You can contact our DPO at nicolas@l4yer.com for any inquiries related to your personal information or this Policy.
11. Supervisory Authority
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where the alleged infringement occurred.
12. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Policy on our website or by sending you an email notification. Your continued use of our Services after the effective date of the updated Policy constitutes your acceptance of the changes.